Ford Focus ST Modifications Guide by Stratified Auto

This post is intended to be your go-to reference when modifying your EcoBoost powered Ford Focus ST with an informative no BS approach. The 2.0L EcoBoost is a robust and reliable motor and we are happy to fully exploit its benefits. While the stock Focus ST is fun, a little bit of tweaking and tuning quickly turn this little hatch into a force to be reckoned with. Please note that this post covers the modifications which we believe have a significant impact on performance.

For more tech info check out our other articles in the Tech Blog.

One of the most important considerations when buying parts is that you get what you pay for. Buying low quality and often inexpensive parts will end up costing you more in the end or give you unsatisfactory results with poor fitment and/or performance. We see a lot of products in the aftermarket and if we recommend certain parts or carry them, we have tested them and they have the quality and performance you can expect from an upgrade.  It is better to save a little longer and purchase quality parts.

There are two basic requirements for increasing power and they work in tandem. The first requirement is to increase airflow through the motor. This is done by increasing boost, installing better flowing parts, all the way up to upgrading to a bigger turbocharger, porting, etc. The other part of the equation is making sure you have enough octane and fuel flow to support the airflow and cylinder pressures without knocking. If you have low octane fuel, even a well flowing motor will not make great power. We will discuss flow increasing parts first and then talk about the importance of fuel and octane.

First, here is the short version to increasing engine performance:

  1. COBB AP, Stratified Flash Tune, colder plugs, and high flow filter
  2. Upgraded Intercooler 
  3. Turbo-Back Exhaust
  4. Stratified Full Custom Tune
  5. Suspension and Brakes
  6. 300+ WHP time for a Big Turbo

Getting Started – COBB AP and Stratified Flash Tune 

Without a tune, it doesn’t matter what parts you throw on the car, you won’t make significantly more power. Period. These are the days of modern vehicles – they are controlled by computers and those computers must be given the correct information and there is no fooling them. The COBB AccessPort is the perfect solution as it allows you to load any number of tunes onto the vehicle as well as offering excellent dataloging and multiple gauges (for monitoring while your drive). Further, you get extra features such as Map Switching, Launch Control, Flat Foot Shifting, etc. For a big turbo setup (thinking down the road) it is a requirement or boost can’t be controlled reliably without it. When you purchase your COBB AP through us we include one of our Flash Tunes for free. These Flash Tunes are the best place to start as they are created from the OEM calibration and see all the same development and refinement as our full custom tunes. The COBB AP will never become obsolete while you upgrade the car and it will always allow you to update the tune.

Along with the COBB AP you’ll see improvements from switching the stock air filter for a high flow unit (COBB) or installing a full intake. Intake snorkels pointing forward have a ram air effect at high speed and help increase the pressure in the air box which has some benefits as described in this article.

At this point you should also consider moving to one step colder spark plugs. As cylinder temperatures start to rise with increased torque and horsepower you need to run a colder plug to prevent pre-ignition. We recommend  either the NGK LTR7IX-11 or Denso ITV-22 gapped down to 0.026″.

Here are some results from our Focus ST back when it was bone stock, with just an AccessPort and tune. At this point you can expect 10-20 WHP and 55-65 lb-ft improvements over OEM depending on your fuel. With E85 add 20-30 WHP and 100 lb-ft to OEM figures. Increasing octane (as done with E85) makes for very significant improvements so don’t hesitate to get an E85 blend tune even on an otherwise stock vehicle

Stratified 92 Octane VS OEM on 92 Octane

Stratified 92 Octane VS OEM on 92 Octane

Stratified 92 Octane Tune VS Stratified E85 Tune E85 fuel

Stratified 92 Octane Tune VS Stratified E85 Tune E85 fuel

What’s next? Upgrade your intercoolerIf you’re like us then you’ve probably been using your new COBB AP to monitor how your vehicle is performing. One thing that will stick out like a sore thumb is just how inadequate the OEM intercooler is. The stock unit is OK for a stock car, however, on a track or driving your favourite back road you’ll notice the Charge Air Temps (CATs) climb very quickly. Not only is the OEM intercooler bad at cooling, it is also a big restriction which your turbo has to fight thus holding you back from making more power. 

We recommend going for an intercooler with a quality core. The COBB FMIC kit is excellent and includes charge piping, the CP-e intercooler is a monster in size (and cooling) and I would trust anything with a Garrett Core such as the ATP FMIC kit. When it comes to the core it is very important to get something with densely packed fins, you get what you pay for!

Here were our gains from adding on a CP-e 5.5″ FMIC and COBB intake along with updating the tune. At this point the Focus was at 275WHP and 341 Lb-ft on 92 Octane pump gas (it actually made 283WHP without cold-weather corrections). That is an improvement of 32WHP and 75 lb-ft over stock and with the FMIC in place the power was consistent from pull to pull!

Stratified Focus ST 92 Octane CPE FMIC and COBB Intake

Stratified Focus ST 92 Octane CPE FMIC and COBB Intake

Now that you’ve got the basics it’s time to upgrade your exhaustThe biggest restriction on the OEM exhaust is actually the small OEM turbo. If you keep the stock turbo, a downpipe and cat-back have less of an impact on performance, but they really start to shine when a bigger turbo is used. An aftermarket downpipe is going to help you spool faster as well as make more power. We recommend a 3″ downpipe with or without a catalytic converter (cat). The choice to go catless is up to you; on the OEM turbo the cat will not be a significant restriction, however, with bigger turbos the cat will cost you around 20-25hp when making 400whp. The more power you make, the more it will act as a restriction.

After the downpipe it is time to upgrade you cat-back exhaust. The cat-back is what will most significantly change the sounds your car makes, We run a full COBB turbo-back and love the sound it makes.

From our testing we’ve found a full turbo back exhaust to give gains of roughly 10-15WHP on top of speeding up spool and sounding better on the OEM turbo. Once you open up the exhaust, the ST snaps and burbles with the best of them!

Your car is “Fully Bolted” with the OEM turbo; the only thing left is a Custom Tune … or step into a Big Turbo and add More FuelNow that you’ve got the intercooler, intake, and exhaust you’ve reached the point where a custom tune will make the biggest difference as far as power, driveability and reliability are concerned. A Stratified Flash Tune will still serve you well, however, those of you after the last 5-10% on the stock turbo will enjoy a full custom tune. With a custom tune and the modifications mentioned above you should be just under 300whp on a healthy motor running excellent fuel (E85 blend or WMI). At this point the stock K03  turbo becomes the biggest restriction.

Below are the results from our Focus once it was “Fully Bolted”. In this datalog we are running an E85 blend with a CP-e FMIC, COBB Turbo-Back, COBB intake, and a CP-e exhale charge pipe with a Tial Q valve. With these mods we made 296 WHP and 373 Lb-ft. This is 53WHP and 103 lb-ft more than the OEM baseline! This is the limit of the OEM turbo, and those looking to make over 300WHP will need to step up to a bigger turbo.

Stratified E85 with Intake, Intercooler and Exhaust Vs Intercooler and Intake Vs OEM

Hungry for more? Luckily for you there are a vast number of turbo options for the Focus ST and these are covered in detail in our Ford Focus ST Big Turbo Upgrade Guide. At this point you’ll also run out of available fuelling due to the HPFP (high pressure fuel pump) running out of steam. You’ll be needing a Stratified Aux Fuel Kit to meet your big power fuelling needs.

Increasing Octane through E85 and WMI (water methanol injection). The Ford EcoBoost engine (as well as most others) see significant increases in performance from increasing timing up to the point of mean best torque (MBT) and being able to run higher cylinder pressure (and boost) without knock. Using 91 and even 93 fuel (with some exceptions) caps power as we reach the knock threshold of the fuel. In order to increase the knock threshold the octane of the fuel must be increased. Different geographical areas have access to different fuel qualities (and 93 octane is not the same everywhere believe it or not) so it is very important to choose the best octane available locally and use a well frequented gas station (we recommend top-tier stations such as Shell and Chevron).

Further to this, octane can be increased significantly by blending some E85 (2-4 gallons per tank) or,  if E85 is not available, installing a water methanol injection (WMI) kit. These fuel changes can yield significantly more power (20-30whp on a stock turbo, even more on a big turbo) and they do require a Stratified E85 Flash Tune or a custom tune. Read our technical write-up on the benefits of E85 for a more in depth analysis of running ethanol blended fuels. You can also read about the results of installing WMI on our Focus ST. The bottom line is that E85 blends or WMI can be used on the Focus ST with great benefits at any stage of modification as long as you have a tune that is set up for E85 or WMI.

Other, “Optional”, modifications:

BOV/BPV Upgrades. This is under the “optional” modifications as there are no real performance benefits from upgrading to an aftermarket BOV on the Focus ST with an OEM turbo. The OEM K03 turbo comes with an integrated BPV which is fast and has no problems holding boost. That being said, this does become  a mandatory modification if you are switching to a Garrett CP-e Exhale kit for the Focus ST with HKS SSQV BOVturbo as those turbos do not come with an integrated BPV (unlike OEM or EFR). Although these do not add any power many people feel the Focus ST is too quiet or simply love the sound a BOV makes. The best way to install a BPV on your Focus ST is a  CP-e Exhale Kit with either a Tial Q valve or, for those of you who prefer a louder blow-off, the classic HKS SSQV. Another benefit of the CP-e Exhale kit is that it gives you a very convenient bung in case you ever decide to install WMI.

Upgrading your motor mounts for keeping things under control. Upgrading your rear motor mount is a good thing to do if you plan on drag racing as the OEM unit is not stiff enough to handle hard launches at higher power levels. This adds a little extra vibration but if you drive your car hard this is a must since the stock one allows for too much engine movement. Replacing the side motor mounts is not something we recommend for street driven cars as the OEM units work well and aftermarket side motor mounts add a lot of vibration. If you daily drive your car chances are you will dislike upgraded side motor mounts.

Intake Manifold or Throttle Body Spacers offer a convenient place to add WMI nozzles (make sure the WMI kit comes with a solenoid) but otherwise do not make significant performance improvements.

Upgraded fuel injectors – These are taken from another OEM application and are compatible with the Focus ST. However, our fueling limitations are not related to the injector (at least not yet). The high pressure fuel pump is actually the first thing that runs out of flow on the Focus ST and currently there are no cost effective available upgrades for the cam driven HPFP. Save your money and buy a Stratified Aux Fuel Kit for your big power needs which covers the injector as well as the HPFP pump upgrade.

Coilover Suspension. We like to build well balanced cars that maintain the OEM+ standard. In this regard, we feel it is necessary to upgrade all aspects of a car throughout its life. This is why we consider upgraded coilover suspension a must. There are a number of options and our Focus has the Bilstein PSS 14 coilovers which we love! These coilovers reduce body roll, increase cornering stiffness, and quicken the steering response all while providing a ride which feels more refined than OEM. On top of these we also have the COBB Anti-Sway Bars. 

Stopping Power – Upgraded brakes. In line with the above comments on a well balanced car you should consider upgrading your brakes as power levels start to rise. For 2015 the Focus ST received slightly larger rotors which help with braking performance, however, the pad compound still leaves something to be desired. We recommend high performance pads such as the HAWK HPS, HP+, or true race only pads for competition. The added stopping power and heat capacity make upgraded pads a necessity for even light HPDE events. Don’t forget to upgrade the brake fluid if you are going to take the car to a road course!

Engine Cooling – Plain and simple the EcoBoost motors are reliable, Our Big Turbo Focus ST has been daily driven at 400 whp with Aux Fueling for over 10,000 miles without any issues. This includes drag racing, autocross, canyon runs, and over 1,000 highway datalogs and countless more unlogged pulls. That being said, high temperatures are a killer. Anyone who has tracked their modified Focus ST on a road course will tell you that the car overheats and it does so rather quickly. Our Focus still has the OEM cooling system (bolstered by the use of WMI) which we drive hard daily while trying to find the limits of the platform and we have never seen the temperatures rise on the street. The moral of the story is that you must know the application of your vehicle and set it up accordingly. We recommend any car that will see track time install an external oil cooler with a quality core and/or an upgraded radiator. Other cooling tricks include fully removing all grille shutter systems to allow the most airflow through the radiator and intercooler. Daily driven / cars driven hard on the street (canyon runs, highway pulls) or autocrossing and drag racing will be safe without an oil cooler even with upgraded turbos past 400whp. We’ve also found that a WMI kit works wonders to keep Exhaust Gas Temperaturs (EGTs) down. Upgraded intercoolers, and wrapping/shielding your intake tube also help with temperatures.

Thanks for reading, hope you enjoy the road to modifying your ST whichever path you choose to take and if you have any inquiries or parts/tuning questions please don’t hesitate to Contact Us.

– The Stratified Team


Ford Focus ST Big Turbo Upgrade Guide by Stratified Auto

Those of you reading this are most likely at the point where you’ve reached the limits of your K03 Turbo and are hungry for more. The OEM K03 is able to deliver between 250-290whp depending on setup but beyond this a bigger turbo is needed. Thankfully, the aftermarket is full of solutions and StratifiedAuto is here to help you get to your goals whatever they may be.

Stratified EcoBoost Focus ST Full-Race EFR 6758 Big Turbo Exhaust

Before we get started, here is the I want power now show me what I need version of this post (tl;dr):

Now onto the details. One of the most common questions we answer is “Which turbo is right for me?”. This is a difficult question as the answer depends on your goals. It is very important to have a clear understanding of your goals before you can set out to reach those goals. A GTX30xx turbo can make 500 whp, however, it will be hard pressed to make much boost before 3,500 RPM. On the other hand, a GTX2860 can reach over 20psi by 3,000 RPM but it will run out of steam up top compared to a GTX3071 turbo.

There is no golden ticket, no turbo will spool like OEM and flow very well up top. That being said, we have enough turbo options that get pretty darn close and maximize the area under the power curve. When looking at turbos for the Ford EcoBoost the comparison is generally between the Borg-Warner EFR and Garrett GTX. The Borg-Warner EFR (Engineered For Race) turbos are more expensive, however, they feature very light weight rotating components which means they are very responsive. The Garrett GTX turbos are a bit less expensive due to a heavier exhaust wheel but they have the ability to bolt on an external wastegate (with the ATP exhaust housing). The GTX also have billet compressor wheels helping them spool quicker and flow more than the older GT series. Garrett GTX turbos are also very reliable and you do not require a new downpipe, charge pipe, and intake which are needed for the EFR.

So, the first question to answer is am I ready for a big turbo?

The minimum we recommend when upgrading the turbo on your Focus ST would be an upgraded intercooler, a high flow air filter, BPV/BOV (for Garrett turbos), and a downpipe. Those of you looking to make more than 350WHP are going to either need a Stratified Aux Fuel Kit or water-methanol injection. We recommend the Stratified Aux Fuel Kit for customers who have exceptional fuel or E85 readily available. For customers who are octane limited and do not have E85 available then WMI is the way to go as it helps bump the fuel octane while also helping with fueling. You can also run both systems for the ultimate fueling and cooling capabilities.

The second question is often Full-Race EFR or ATP Garrett?

Here are some benefits of each kit: Full Race Borg-Warner EFR Kits:

  • Integrated BPV
  • Big internal waste gate
  • Quickest spooling, high flowing
  • A little less compressor efficiency compared to the Garrett GTX
  • Price includes downpipe, charge pipes, and intake. (Not compatible with downpipe, charge pipe, or intake from a K03 powered turbo car)

ATP Garrett Bolt-On Turbo Kits:

  • Billet compressor wheel for quick spool and high flow
  • Compatible with OEM fit intakes / charge pipes
  • Compatible with external wasteage
  • Extremely reliable turbo
  • Requires an external BOV

The long and the short is that the EFR turbos are more expensive, however, they generally spool faster than an equivalent Garrett. The Garrett Turbos are more affordable and a little more efficient, however, will spool a little slower than an EFR (of similar size), and require an aftermarket BPV. Most people who already have a bolted car prefer the GTX because they can reuse their parts. If starting from scratch with a bone stock car, the EFR kit includes many of the needed parts (downpipe, intake, charge pipe).

One of the last questions asked is “Do I need to build my block?”

Luckily for us these EcoBoost motors are robust and reliable. How long your motor survives and how much power it can handle will depend on many factors, however, we can still look at the trends and draw a conclusion. Up to around 400WHP things look to be very reliable on a mainly street and drag race car. Even the OEM clutch holds reasonably well up to 400 ftbs/400whp. A poor tune and heat are the biggest enemy of reliability. Ring lands are the first to suffer and these failures are generally the result of too much heat, detonation, and/or poorly setup tunes and parts. If you plan on taking your big turbo ST to a road course make sure the brakes, tires and engine cooling are up to the task. The OEM cooling system must be augmented with at least external oil cooling once you approach the 300whp mark. Our development vehicle which sees daily R&D abuse has been extremely reliable which along with data from many other cars indicate that the Focus ST is reliable and a very good big turbo candidate.

Now, on to the specific turbos:

Below I’ve listed the common Focus ST turbo upgrades from each company in order from smallest to biggest. A smaller turbo will spool faster but flow less than a bigger turbo. Also, remember that anything over ~350whp on a Focus ST is going to require either need a Stratified Aux Fuel Kit with ethanol blended fuel or water-methanol injection.

Full-Race BW EFR Turbo Options:

With the BW EFR turbos the first two numbers are the compressor size while the last two are the turbine size. The turbine size is what most strongly affects how the turbo spools. The compressor determines how much the turbo can flow – its top end potential.

1. EFR 6258:This turbo is the smallest offering available with the Full-Race EFR kits making this the quickest spooling turbo available. This turbo is good for up to 375 whp on a Focus ST with response that is closest to OEM.This turbo will spool faster and flow similarly to a GTX2860 (full boost below 3,000 RPM).

2. EFR 6758: This turbo uses the same turbine as the 6258, however, features a larger compressor. This means you will still get excellent spool while flowing up to around 400 WHP on a Focus ST. Expect spool to be similar to the GTX2863 (or around 2-400 RPM later than the 6258) and flow to be between the GTX2863 and GTX2867.

Stratified EcoBoost Focus ST Full-Race EFR 6758 Big Turbo with downpipe

Behold the Borg-Warner EFR 6758 and Full Race Focus ST Downpipe

3. EFR 7163:This is the largest turbo EFR currently offers with their Focus ST kits and features a larger compressor and turbine than both the EFR 6258 and EFR 6758. This is the same turbo which made 459whp on a Stratified Tuned Focus ST. Expect spool similar to the GTX2971 (full boost ~3,700 RPM) and flow between the GTX2971 and GTX3076 turbos.

Stratified Tuned EFR 7163 Focus ST

Stratified Tuned Focus ST making 459 WHP with an EFR 7163

Garrett GTX Turbo Options:

The GT series turbos have been omitted from this discussion as they are older technology and not a common choice for the Focus ST. Behavior of the GTX turbo is similar to that of the GT turbo, however, the GTX turbos are more efficient across the board. For those of you who did not know, with the Garrett turbos the first two numbers are the turbine size and the second two are the compressor. So, for example, all GTX28xx turbos will have the same turbine. The turbine size is what most strongly affects how the turbo spools and compressor determines the top end flow potential.

1. ATP/Garrett GTX 2860, 2863, 2867, 2871: Featuring a 10-blade compressor wheel and ball bearing center cartridge these turbos provide quicker spool, lower Charge Air Temps, higher boost, and more fun! From this group of turbos the GTX2860 and GTX2863 are less commonly seen due to their lower top end performance compared to the GTX2867. We feel that the GTX2867 is the best match for our 2.0L EcoBoost as it is a responsive turbo which will produce a very broad (flat) torque curve and power up to 420WHP. Expect the GTX2867 to reach 20psi a little below 3000RPM in 4th gear.

Alex's GTX2867 powered Focus ST making 413WHP

GTX2867 powered Focus ST making 413WHP

2. ATP/Garrett GTX2971, GTX2976: Very similar to the GTX2867 but with more top end and a smidge more lag. These turbos feature a bigger 11-blade billet compressor wheel and slightly bigger turbine wheel. From these two turbos we recommend the GTX2971 as we feel the compressor/turbine are a very good match for each other. Expect spool to be 2-400 RPM later than the GTX2867 with power potential of 420-450WHP. Here are some photos comparing a GTX2867 and GTX2971. The difference in size is quite obvious. Stratified EcoBoost Focus ST ATP GTX2867R Vs GTX2971R Exhaust Side

Stratified EcoBoost Focus ST ATP GTX2867R Vs GTX2971R Exhaust Side

3. ATP/Garrett GTX3071R / GTX3076R: A step up from the GTX2971/GTX2976 these turbos have bigger exhaust fans and thus slower spool and more top end. These turbos also have an 11-blade compressor wheel and ball bearing center cartridge for to help with spool and maintaining flow. These turbos will spool a couple of hundred RPM later than the GTX2971 and will produce more power right to redline. To get the most from one of the larger turbos it is recommended to build the block and run high boost with a high redline. For serious drag racing applications where spool is less important and you are looking for 475+ WHP we recommend one of these turbos and an aux fuel kit.

Wondering what is it you have to look forward to?

Thanks for reading, we hope it helps!

– The Stratified Team

What can be changed via the map slots on the COBB Accessport and the Ecoboost?

We get this question a lot: What can we change between the different map slots on the Focus/Mustang/Fiesta/Fusion Ecoboost when using the COBB AccessPort?

The majority of the tune is actually the SAME between the different slots. The parameters that can be changed from one slot to another are as follows:

– Air/Fuel Ratio Target
– Stoich setpoint for the fuel being used (allows E85 blends)
– Ignition timing
– Launch control
– Rev limiter
– Boost target
– Wastegate/boost control table

The rest of the hundreds of tables remain the same between any of the slots on the same tune. So things like how the throttle feels/driveability, load targets, timing compensations, knock control, cold start, symposer control, active grill shutters etc. – these will be the same regardless of the map slot you are using. COBB has done a great job to allow us to change boost targets and type of fuel used between slots while allowing the DNA of the tune to stay the same.

Hope this gives you some further insight into what these 5 map slots are all about and what they can do.

The Reliable Ecoboost

One of the very frequent questions we receive is regarding the reliability of a tuned car. It is understandable that a brand new car is an expensive investment and we want to make sure we keep our rides on the road and not in the shop. Whenever we develop tuning solution and products for a particular platform we have development cars that we put through the ringer. We not only develop the products but also stress test the vehicles in the kinds of environments we know our customers will as well. Of course you can get unlucky (even stock cars fail), but our job as engineers and tuners is to explore the limits and apply sound principles to line up the reliability expectations of the customer with the build and tune we deliver.

A good case and point is our 2014 Performance Blue Focus ST. This vehicle has been our development test bed for the stock turbo tunes, E85, WMI, Aux Fuel, and a GTX2867 big turbo kit. We have always used high quality parts, proper maintenance, and of course tuned and built with the knowledge that we are pushing power levels above 200 hp per litre of displacement.

The car has 33,000 km (21,000 miles) of daily driving year round, datalogging, auto crossing, and drag racing. We clocked a 12.66@114mph in the quarter mile and are always improving at autocross.

 

We have a total of 759 datalogs of pulls (on average almost two datalogs for every day that we owned the vehicle). That does not include all the hooning, tracking, and having fun. We have 245 map revisions that were built, tested, and refined on just this vehicle. Below is our 759th datalog ran through the Virtual Dyno software.

 

The stock motor is still in place along with the OEM clutch. Ideal compression across the board.

While you can get unlucky and basing your opinion on a single vehicle is never wise, our overall experience with these vehicles has been very positive. So to answer the question – is it reliable? Based on the hundreds of vehicles we’ve tuned and our development cars – Absolutely it is … if built right, tuned well, and cared for!

We have been more than impressed with the reliability and resiliency of the Ecoboost motor and we have built and continue to build a wealth of data and experience on how to keep these motors together in the long haul. It helps that we are starting from a solid platform and we will continue to push, learn, and innovate.

Get out there and drive and enjoy your Ecoboost!

We’re hiring: Technical Sales and Support Position

About Stratified

“We believe that every individual; from the weekend enthusiast to the competitive racer deserves well engineered, innovative, solutions to move them forward.”

 Who is Stratified?

We are an automotive controls engineering company that specializes in engine management, turbocharging and direct injection with headquarters in Vancouver, Canada. We started in 2006 with the goal of offering products and services that employ industry leading engineering principles and have expanded to enjoy a global customer base.

We are a solutions-based, customer-oriented company who realizes the importance of delivering the correct solution for each customer by leveraging our extensive experience in the automotive field. This experience comes from our team’s qualifications and our involvement with everything from street driven vehicles to race winning cars. Our commitment to stay at the forefront of innovation and refinement in the aftermarket along with excellent customer service simply means that when choosing Stratified you are making a choice that is free of compromises.

The Technical Sales and Support role reporting to the owner of the company requires an individual who is able to quickly adapt to a multitude of tasks and job demands in the aftermarket automotive field. A solid commitment, strong dedication, and a high level of job interest are required to succeed in this position. Self motivated individuals will be rewarded with the ability to make a direct impact on the company’s products and services and be part of a tight knit team in a fast-growing business.  This position offers great opportunity for growth to those who are not afraid to take on this challenging results oriented role.

 Duties:

  • Providing pre-sales technical assistance and product education.
  • Work on after-sales support services and providing technical backup as required.
  • Issuing sales orders & preparing quotations
  • Preparing sales materials by performing the final assembly and checking products
  • Work directly with suppliers and place orders
  • Taking sales inquiries & providing follow up customer service
  • Company promotion and support through social media
  • Write technical articles and documentation for products
  • Process quotations, orders and expedite all customer requests accurately with a high attention to detail
    • Within the first month of hire absorbing and becoming a subject matter expert of the company’s products and services
    • Take ownership of all opportunities, challenges and mistakes
    • Able to handle a high pressure environment where constant multi-tasking and prioritizing of daily work is essential
    • Exceptional communication skills
    • Establish and maintain quote/purchase order history data

Qualifications:

  • Strong technical, automotive and/or engineering background
  • Must be permanent resident of Lower Mainland, British Columbia
  • 2-4 years years relevant experience
  • Attention to detail and ability to prioritize many projects simultaneously
  • Ability to proofread and prepare quote documents
  • Positive inter-personal skills
  • Experience in automotive engineering an asset
  • Experience in automotive engine calibration an asset
  • Experience with current automotive technology an asset
  • Strong problem solving and technical aptitude
  • Must hold a valid driver’s license

The ideal candidate will be an automotive enthusiast who is a technically oriented, self-confident, efficient, energetic, organized and motivated. This individual will be proficient at multitasking with above average commitment to customer service and excellent communication skills.    Please forward your resume at feedback@stratifiedauto.com.