We’re hiring: Technical Sales and Support Position

About Stratified

“We believe that every individual; from the weekend enthusiast to the competitive racer deserves well engineered, innovative, solutions to move them forward.”

 Who is Stratified?

We are an automotive controls engineering company that specializes in engine management, turbocharging and direct injection with headquarters in Vancouver, Canada. We started in 2006 with the goal of offering products and services that employ industry leading engineering principles and have expanded to enjoy a global customer base.

We are a solutions-based, customer-oriented company who realizes the importance of delivering the correct solution for each customer by leveraging our extensive experience in the automotive field. This experience comes from our team’s qualifications and our involvement with everything from street driven vehicles to race winning cars. Our commitment to stay at the forefront of innovation and refinement in the aftermarket along with excellent customer service simply means that when choosing Stratified you are making a choice that is free of compromises.

The Technical Sales and Support role reporting to the owner of the company requires an individual who is able to quickly adapt to a multitude of tasks and job demands in the aftermarket automotive field. A solid commitment, strong dedication, and a high level of job interest are required to succeed in this position. Self motivated individuals will be rewarded with the ability to make a direct impact on the company’s products and services and be part of a tight knit team in a fast-growing business.  This position offers great opportunity for growth to those who are not afraid to take on this challenging results oriented role.

 Duties:

  • Providing pre-sales technical assistance and product education.
  • Work on after-sales support services and providing technical backup as required.
  • Issuing sales orders & preparing quotations
  • Preparing sales materials by performing the final assembly and checking products
  • Work directly with suppliers and place orders
  • Taking sales inquiries & providing follow up customer service
  • Company promotion and support through social media
  • Write technical articles and documentation for products
  • Process quotations, orders and expedite all customer requests accurately with a high attention to detail
    • Within the first month of hire absorbing and becoming a subject matter expert of the company’s products and services
    • Take ownership of all opportunities, challenges and mistakes
    • Able to handle a high pressure environment where constant multi-tasking and prioritizing of daily work is essential
    • Exceptional communication skills
    • Establish and maintain quote/purchase order history data

Qualifications:

  • Strong technical, automotive and/or engineering background
  • Must be permanent resident of Lower Mainland, British Columbia
  • 2-4 years years relevant experience
  • Attention to detail and ability to prioritize many projects simultaneously
  • Ability to proofread and prepare quote documents
  • Positive inter-personal skills
  • Experience in automotive engineering an asset
  • Experience in automotive engine calibration an asset
  • Experience with current automotive technology an asset
  • Strong problem solving and technical aptitude
  • Must hold a valid driver’s license

The ideal candidate will be an automotive enthusiast who is a technically oriented, self-confident, efficient, energetic, organized and motivated. This individual will be proficient at multitasking with above average commitment to customer service and excellent communication skills.    Please forward your resume at feedback@stratifiedauto.com.